My vision was to open my home up and bring the outdoors in! The new windows fulfilled my vision. Thank you so much!"
Best, — Mark Hespeth
"Good afternoon Wendy,
As per our conversation earlier I just wanted to leave an email letting your company know how pleased I was with Cory's customer service yesterday. Our blinds were not working properly, there Was too much space on either side of the blinds when we install them over four years ago. They were constantly falling Every time we went to clean them they were giving us a very hard time. When the inspector arrived my daughter went to open up the blinds, and they fell right on her face leaving a big gash in between her eyebrows, I was heartbroken. I then proceeded myself to open another blind and they fell on me scratching and bruising all of my arms. When Cory arrived back to our house and heard what happened he immediately apologized, something that was completely out of his control and not his responsibility. I had asked him if he could help me put up the blinds before he left, he not only put back up the blinds but he fix them! and he noticed that they needed spacers, then he spend an extra hour making sure all four blinds were properly installed not to have the issue again in the future. He went above and beyond the call of duty.
When my husband arrived home later that evening and I shared with him the story he was so grateful as well.
Most people are quick to leave an email or place a phone call when things go wrong, our family try to do exactly the opposite, we Try to encourage people and lift them up on high when they’re doing something good like going the extra mile.
And that’s what Cory did for us, something small to others, but to us a big deal and we very was grateful.”
Sincerely, — The Johnson family
"Good Morning Rocky,
Just wanted to say thank you and let you know your team did an excellent job, we couldn't be happier with how everything came out. "
Thanks, — Kevin Frost
Vico Windows installed 27 PGT Wingard Impact windows & 4 doors in our 1958 house in the Riverland area in Oct 2020. We love the results and could not be any happier at the entire process that we experienced. Everything went as promised and it was such a pleasure to find an exceptionally friendly & professional organization. Dino, our sales person, really helped us in making our decisions by presenting the pros & cons & he stayed involved & helpful throughout the process. The Vico office staff was great; and Sergio & his installation crew were terrific. The windows & doors operate so easily & keep outside sounds out as everyone told us. The even better thing is that our formally somewhat dark house now has so much more natural light which by itself makes the cost worthwhile! And the costs were lower than our other bids which were from 2 other companies with a long history & good reviews. Vico was recommended by a neighbor who is an architect & now we highly recommend Vico to anyone who needs windows.”
— Tim Patrus
To whom it may concern
“The undersigned has no doubts recommending VICO windows for their conducting business and windows installation.)
Windows of undersigned installed on 01/29/2019.”
— Pwe D. Tan 4300 N. Ocean Blvd. #5J Fort Lauderdale, FL 33308 Tel: (954 561-5372
Had vico install impact windows in my entire house. From sales, to contract to installation everything was very professional and efficient. They were friendly and available to answer any questions I had throughout the process. Would definitely recommend, thanks for a job well done!"
— Jordan Cohen
“I am very delighted to say it's the first time I dealt with this company and they were very helpful to order frames for impact doors. Teresa was so helpful she kept me informed from ordering to picking up the items. The gentleman in the back who gave me my order was very courteous. Thank you Vico!!!”
— Toni Singh
“Vico installed all of our windows and doors 12 years ago when the house was built. Recently we noticed that one of the windows became cloudy. Vico inspected the glass and said that they would contact the manufacturer about the defect. Since the window was 12 years old the manufacturer claimed that the warranty had expired. Vico argued with them and finally they agreed to replace the window at no charge. The only thing cost I had was the Vico labor charge, which was very reasonable. Would definitely do business with Vico in the future.”
— Laurence Maurer
"Good afternoon Teresa,
I just want to say thank you for the outstanding job your crew did at my place. I don’t know where you recruit your staff but there are all polite, careful and competent. I was treated like a princess. Everything to my complete satisfaction. Please tell Rocky that I am in love with the doors (and door handles) in my living room and master bedroom. Very classy. As you probably know I am going back to Montreal this afternoon ( i am presently at the airport) and I am delighted that my project was completed before I left.
Thank you very much. Have a great and safe summer."
— Louise DeMartigny
“Bravo to Vico Windows. Denny and his crew did a masterful (and meticulously clean) job installing my impact windows and doors. Please know how much I appreciated Denny's skilled craftmanship and desire to do a perfect job. And Javier gets prize for beautiful, seamless caulking (best caulking job ever done in my house!)
It has been a pleaure to collaborate with you, Theresa, Wendy, Charlie and of course Denny and his crew.”
Sincerely, — Lois Stewart,
"Hi, Theresa. Since yours is the only email address I have, I was hoping you'd pass this message on to Rocky and others regarding the great experience I had today w two of your installers. I don't recall their names (sorry!), but I wanted everyone at Vico to know what a great job they did. They installed two new windows, arrived on time, were super respectful of my new home, and did a quality job. I am really happy w the work and (again) enjoyed the experience working w your company! Thanks for all of your help!"
— Charlene Bonvissuto
“Thanks for a job well done! The installers were efficient as well as polite! Best of all the place was left clean!”
— Agnes Hanifin,
“Vico Windows has just completed the installation on 14 hurricane impact windows on my home. I had also used Vico in the past at another home. I could not express more, the professionalism, technical ability and personal service I have received. The office staff, Theresa, Rachel and Wendy, were very responsive and informative. The installer team, Danny, Javiar and Jose were top notch. Specific reference is given to Danny, the supervising installer. I couldn’t praise him enough. His expertise in precisely measuring each and every window, and perfectly installing each one was remarkable, despite a few glitches he encountered . Danny addressed every question we had before, during and after the installation with well-informed and easily understood responses. I would highly recommend Vico Windows.”
— Tom Maiello
“Thank you for getting this together last week. The guys did a beautiful job and I’m really happy with the windows. Can’t wait to get back down and enjoy the view!”
“Thank you for your great customer service and excellent craftsmanship. We will definitely refer your company to people who need window replacement. Thanks Again.”
— Dan L,
“I want to tell you how extremely happy I am with Denny and Javier. They were very polite and precise on the installation. They treated my home like it was their own! They wanted everything to be perfect and I simply love my new windows.”
— Carlyn Conerty
“I shopped around with no success. They gave me the best rate and quality job I could find. The office is very clean and professional and the staff is excellent. That helped me make my decision because I want the job to be done right the first time by the true professionals! Definitely visit their office and you will see and believe the quality of the company. Thanks a million.”
— John Vargas
“We would like to thank you for the nice job your people did….The two young men did the work with professionalism, and were polite and respectful to our neighborhood. Be sure my wife and I will be a reference of your company in our environment. The city inspector came this morning and everything was correct according to code.”
— Claude Villemure
“I just wanted to let you know how very happy I was with Jura and his team of workers. They were professional, polite, and extremely hard workers. They only took a very short lunch break and cleaned up afterward. I will highly recommend Jura and his team and Vico Windows.”
— Sylvia Sanders
“Thank you for your …efficiency [and] professionalism in your business conduct. Very much appreciated.”
"Thanks. Your installers did a great job. Very considerate, thorough…fine craftsmanship. Great clean up after each work day. 2/18/15"
— Dave Chin-Fatt
Hi Theresa and Wendy. Just wanted to follow up. SO MANY THANKS for a job well done!! Steve and your crew are the most professional people that I have ever dealt with in a reonvation project!! Thry are all polite, neat, clean and know their job to an extreme!! Please forward this to Rocky, he needs to know what a superb staff he has!!
Again…many thanks for a job well done!
— Judy Pitson
“A friend that lives in Plaza South on Galt Ocean Mile recommended this company. I hadn’t seen any reviews for them so I hesitated a bit..I called and spoke with Theresa, went into the showroom to check out the selection of windows they had on hand and browsed some catalogues. Jimmy came out to measure, I went back to meet with Theresa, go over the final design…content with product and follow up, we placed our order. Ordered beautiful PGT impact windows and sliders, some were custom made for large openings, order took about 12 weeks to arrive due to the custom made pieces. Install took 2 days and was done by a large crew of extremely polite, neat young men. (many had been working for the company for more than a decade) They were very organized and knew what they were doing, put down tarps and plastic to protect floors..the install looks fabulous. I could not recommend any company more than this one…the most professional and courteous team that I have ever dealt with in my 12 years of living in South Florida. Highly recommended.”
— Lisa F.
“I want to take this time to let you know how pleased that I am with the new windows and your personnel consisting of, Theresa, Jura, Carlos, Adriano, Wilson and Ligiaue were absolutely perfect. They were very polite, friendly and consciences of my property and my belongings. They were very clean and left nothing behind for me to do. Everything was put back in its original place. Since this is my home office, they were respectful of my needs to conduct my business with minimal noise. They worked around my schedule, such as completing my office early, so that I was able to conduct business during my regular hours. I could not have asked for a better experience with a work crew. I am so impressed and have told many of my experience with your company and have recommended them to all that may need new windows installed. With the new windows I have noticed that it’s much quieter from street noise and I don’t have to turn the air conditioning down as low as before. The house stays cooler at a higher temperature now, which will save on the power bill. Since installing them in my tenant’s apartments as well, they too have noticed the difference. Everyone is happier. The final inspection was Wednesday 7-11-12, for Matt and the inspector went through the property thoroughly and Matt was a pleasure to work with as well.”
— Peter P. Napolitano,
“We wanted to take this opportunity to thank all of your staff for their outstanding work on the installation of our new windows and doors which took place on December 3-5, 2012. It has been an absolute pleasure dealing with your company. Beginning with your salesperson Rod, your installation crew led by Jimmy and Tom, and concluding full circle with Rod performing a final visit to the premise, the experience could not have been more pleasent. Without exception, your team was professional, courteous, and attentive. The job was totally completed in three days (including final permit inspection) and the quality of work and respect shown to us and our home before, during and following the installation was truly above and beyond our expectations. You can be very proud of your employees and know that we will be recommending your services with complete confidence to everyone we deal with. Please extend our heartfelt thanks to all who were involved in the sale and installation of our beautiful new windows and doors.”
— Mike and Denise Lampert
“Debbie and I want to express our sincere thanks to Jura and his team for the outstanding effort in installing our 19 windows and 2 doors – amazing. They were prompt, highly professional, courteous, clean (to the extent possible) and very hard workers. We are thoroughly pleased with the windows and would not hesitate to recommend VICO to others. Thank you VICO.”
— Jack & Debbie Pasini
“Thank you so much!! The guys did a great job and were very clean!! The door and the window look great.”
— Jim and Freda Flood
"We just wanted to thank you for the professional service we received from you as a representative of Vico Windows. We visited several companies before we decided to go with Vico Windows. From our very first meeting with Rocco, we knew we made the right choice. Service people showed up in a timely manner, phone calls were always returned promptly, and service problems were addressed immediately. If you ever need to have a prospective customer contact someone for a reference, please feel free to call us. Again, it was a pleasure dealing with you, and we thank you for a job well done."
— Barbara Yarmus
“I just wanted to let you know what great people you have working for you. The installation crew led by Denny were outstanding. Denny made me feel like he was working on his own home, not sure I ever felt that from a company that I was getting a service from. And thanks to Rod and Wendy for answering all my questions throughout the process. Thanks again to your staff for going above and beyond my expectations.”
— Sid S
“I just want to thank you for the professionalism that you’ve shown me. Also I want to let you know that Matt and Allen did a tremendous job. Again thank you so much and if I need windows you will be the first one I call.”
— Tom Roberts
"Please pass along that I am very happy with the product and service from Vico. Denny was great to work with as were the other two gentlemen. I had one room with 2 windows and a door that was never built correctly so was definitely a challenge that Denny was able to overcome and the result is awesome. I have already recommended Vico and will continue to do so. "
— Jeff Bills
“To the team of Vico Windows,
I wanted to extend my appreciation and thankful regards for the windows and patio door installation performed at my coop.
Rocky and his team, specifically Wendy, and the installers Luis and assistant were all very professional during the entire process. They worked in conjunction with my tenant to ensure everything could be finished on a schedule and to accommodate his available time. They also communicated with me throughout the entire process.
No greater recommendation and compliment can be paid than to say I would not hesitate to use Vico again for future work. ”